Join the Soulcake team

At Soulcake we make cupcakes, cookies and cakes that give people a small moment of joy - and our Sales Assistants are the face of our shops - serving customers, making drinks and keeping the floor running. It is busy, customer-facing work: you'll be on your feet all shift, staying warm with customers and keeping the shop looking its best through peak trade periods.

About the Role

You work the shop floor alongside the Shop Manager and the rest of the team - serving customers, preparing drinks, handling transactions and keeping the shop clean and well presented. You take your lead on shift from the Shop Manager, Assistant Manager or Shift Lead. The shift moves fast, especially during peak times, and you put the customer first without letting accuracy, pace or presentation slip.

What You'll Be Doing

• Serving customers and selling baked goods and drinks to Soulcake standard
• Preparing and serving drinks consistently and to specification
• Handling transactions and processing online and in-shop orders accurately
• Sharing clear product and allergen information with customers
• Keeping the floor, counter, displays and seating clean and presentable
• Restocking displays and following opening, closing and changeover routines
• Flagging stock, equipment or operational issues to the Shop Manager early

What We're Looking For

• Comfortable on your feet in a fast-paced, customer-facing environment for the full shift
• Able to stay warm and customer-first through busy periods and difficult customers
• Accurate with cash, transactions and orders
• A clear, respectful communicator with customers and the team
• Reliable and consistent - you show up on time and follow tasks through without being chased
• Take pride in the customer experience and how the shop looks - not just getting through a shift
• Available to work shop trading hours, including weekends and peak periods, on-call, and across our shop locations (Oslo, Strømmen and Sandvika), taking shifts as they come up
• Aged 18 or over

It's an advantage if you have:

• Experience in a cafe, retail or hospitality environment
• Barista or drinks-preparation experience
• Familiarity with online order platforms such as Wolt or Foodora
• Norwegian and English, and any other languages are a bonus with our customers

Working at Soulcake

Soulcake is a busy, welcoming bakery and cafe where people work hard, support each other and take pride in looking after every customer. How you work matters as much as what you do - we value reliability, warmth and people who look after the team and the customers around them. If that sounds like you, you'll fit right in.

What We Offer

• A supportive, close-knit shop team that takes pride in the customer experience
• Competitive Salary
• Taste samples - yes, you get to enjoy the cupcakes and cookies at work
• Staff discount on our products
• Training and support to help you feel confident in the role, whatever your experience
• Room to grow as we do

Details

• Location: Soulcake Oslo Shops (Steen &Strøm, Bogstadveien and Grunerløkka)
• Employment type: 0-40%
• Shifts: Ability to work 8 hours shifts between 8AM - 19:30PM, and Saturdays
• Minimum age: 18

Open Application

As this is an Open Application, we cannot guarantee that we will get back to you. But we will always keep CV´s on file to go through when positions become available!